via David Brooks, The New York Times In the 1970s, the gift shop at the Kennedy Center for the Performing Arts was an informal affair. It was staffed by about 300 mostly elderly volunteers, and there were cash drawers instead of registers. The problem was that of the shop’s $400,000 in annual revenue, somebody was … Continue reading
The U.S. Postal Service appears to be the latest casualty in digital technology’s slow but steady replacement of working humans. Unless an external source of funding comes in, the post office will have to scale back its operations drastically, or simply shut down altogether. That’s 600,000 people who would be out of work, and another … Continue reading